Reporting Emergency Service Requests (after-hours / weekends / holidays) 

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If you are an existing customer and require emergency service outside of normal business hours, please call our main company phone number 484-985-9473, Press 9 to speak with our answering service operator.  

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Please provide the following information to our support operator. 

• Nature of the event you are requesting service for.

• Contact information (Name / Company / Location / Phone Number / E-mail)

 

Any unscheduled support provided on weekends, holidays, or after-hours will qualify as an emergency support request unless previously confirmed in writing, e-mail, or by quote prior to a request. An additional emergency service fee will be billed per incident along with any travel and materials if applicable on any emergency 4-hour response calls. 

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Thank you for choosing TWG Security.