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SUPPORT

Technical support is available 24/7 for your convenience. 

Reporting Emergency Service Requests (after-hours / weekends / holidays) 

If you are an existing customer and require emergency service outside of normal business hours, please call our main company phone number 484-985-9473, Press 9 to speak with our answering service operator.  

Please provide the following information to our support operator. 

  • Nature of the event you are requesting service for.

  • Contact information (Name / Company / Location / Phone Number / E-mail)

 

Any unscheduled support provided on weekends, holidays, or after-hours will qualify as an emergency support request unless previously confirmed in writing, e-mail, or by quote prior to a request. An additional emergency service fee will be billed per incident along with any travel and materials if applicable on any emergency 4-hour response calls. 

Thank you for choosing TWG Security.

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CALL US

Office (484) 985-9473

ADDRESS

4251 Chestnut Street, Suite A

Emmaus, PA 18049

OFFICE HOURS

Monday - Friday 8:00 to 5:00

TECHNICAL SUPPORT HOURS

24/7 365 Days a Year

Technical Support

 

TWG Security is the leader in enterprise-wide security technology solutions.
We look forward to helping you in any way needed. 

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