TECHNICAL SUPPORT

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Reporting Emergency Service Requests (after-hours / weekends / holidays) 

If you are an existing customer and require emergency service outside of normal business hours requiring immediate support, please call our main company phone number 484-985-9473, Press 9 to speak with our answering service operator.  

Please provide the following information to the operator of our answering service. 

·       Nature of the event you are requesting service for.

·       Contact information for communication (Name / Company / Location / Phone Number / E-mail) 

Any unscheduled support provided after-hours, weekends, and holidays qualify as emergency support unless confirmed in writing, e-mail, or by quote prior to request. 

An additional emergency service fee will be billed per incident along with any travel and materials if applicable on any emergency 4hr response calls. 

Thank you for choosing TWG Security.