RESPONSIBILITIES:

• Design, engineer, and estimate enterprise-wide physical security solutions

• Ensure the highest level of customer satisfaction

• Cultivate client relationships into partnerships.

• Update ERP system with status changes, revenue estimates, target date forecasts

• Stay abreast of competitive offerings and industry trends

• Outline intuitive and complete Scope of Works to set clear success matrixes aligned to client goals.

• As necessary, and in conjunction with the team leadership, present our solutions / designs to prospective clients with the goal of winning new business

• Assist post-sales engineering / project management as necessary with technical issues / redesigns

• Monitor, measure, and report on quote / sales engineering pipeline

• Provide technical advice and problem resolution to project engineering as necessary

• Provide responsive, concise, professional support to all customers and other personnel to ensure timely follow-up on all customer concerns and issues

• Generate RFI’s and other formal correspondence as required

• Conduct post project reviews in conjunction with project management to ensure high client satisfaction

 

REQUIREMENTS:

• Bachelor’s degree or equivalent combination of work experience, education and training

• 3+ years experience with IT / Security System Industry / Sales Engineering or related field

• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints

• Technical experience in video surveillance, access control, intrusion detection, and IP networking

• Extensive knowledge of design / sales engineering best practices

• Demonstrated ability to manage multiple competing priorities

• Exceptional client facing communications & presentation skills

• Proven hands-on Security System technology experience

• Ability to think through problems and visualize solutions.

• Create accurate diagrams and documentation using Visio and/or other design tools.

• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Ability to work with all levels of staff within and outside the organization.

• A self-starter able to work independently but comfortable working in a team environment.

• Possess excellent analytical and problem-solving skills

• Other duties as required or assigned by company management.

• Increase job knowledge through continuing education and professional development opportunities, attend conferences, and read professional industry publications

• Previous experience with these and / or similar hardware vendors preferred 

  • Motorola / Avigilon ACC and ACM

  • Software House (CCure)

  • Bosch Video and Intrusion 

  • Mercury Hardware

  • HID Hardware

  • Hanwha

  • Axis

  • Peplink

  • Siklu

  • Vigitron

  • Honeywell
     

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Regular and Timely Attendance

• Must be able to stand for long periods of time (up to 4 hours) without a break

• Position requires bending, twisting, stooping and climbing

• Ability to use ladders and lifts at height to perform installation and service

• May be exposed to temperature changes, heights, small spaces including confined spaces

• Ability to distinguish colors and use hands for repetitive fine manipulation frequently

• Must pass initial and random substance abuse tests & background checks
   

COMPANY BENEFITS:

• Company 401k with a 100% match on the first 6% of contributions (subject to company policy)

• Salary increases based on job performance, ability to handle increasing levels of responsibility, completion of relevant manufacturer certifications and overall state of the company

• Variable Bonus Program (subject to company policy)

• Flexible vacation / paid time off (subject to company policy)

• Personalized scheduling for work/life balance

• Medical, Dental & Vision Benefits, STD, LTD, Life, and AD&D Insurance

• Education Program

• Professional development plan designed to help you achieve your professional goals

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If interested in applying for this position, please select the “APPLY” button below or send an e-mail to jobs@twgsecurity.com with a current resume and contact information. Please enter the role you are interested in as the subject line.