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Operations

Administrator

As the Operations Administrator, you will be in a pivotal role for the company. You will interface with all areas of the company with an emphasis on the Sales Department and Project team in order to assist with the execution of company directives. You will play a key role in ensuring the smooth operation of a variety of day-to-day required tasks. The Operations Administrator contributes to the overall profitability with a requirement to ensure the general office functions run smoothly and profitably. This is a dynamic position with many evolving duties, but the unifying theme is to develop and streamline procedures while managing a variety of processes.

Local commutable candidates to the Lehigh Valley, PA Only (No 3rd party applications)

 

RESPONSIBILITIES:

  • Assist with all operational areas within the company including Sales, Marketing, Service, Finance, Human Resources, Procurement, etc.

  • Oversee and update Sales Opportunity information including outreach to customers

  • Preparation of marketing material, company award profiles, and job posting/recruitment management

  • Creation of accurate company records in ERP system. Collection and management of necessary certificates, contracts, and tax documents

  • Manage maintenance and insurance records and process registration renewal for company vehicles

  • Review and assist with OSHA safety requirements for business including but not limited to management of required posted notices, first aid stock, workman's comp filings, and checking fire extinguishers

  • General supply and apparel ordering and management for all office locations

  • Assist with new hire setup, facilitating training and development plans, and employee review process

  • Notarize and witness of company documents and filings

  • Assist with collection process for past due Accounts Receivable

  • Office errands as necessary (IE bank deposit, post office and supply runs, etc.)

  • Oversight and scheduling for general building maintenance (landscaping, maintenance, pest control etc.)

  • Manage Staff PTO Calendar

  • Other responsibilities as assigned

 

REQUIREMENTS:

  • High school graduate or GED required

  • Extreme attention to detail and organizational skills

  • The ability to self-manage

  • Above average PC skills including Microsoft Word and Excel

  • Exceptional customer service skills

  • Interface with other team members, customers, and vendors utilizing professional, developed communication skills

  • Excellent verbal and written communication skills

  • High degree of professionalism and confidentiality

  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources

  • A self-starter able to work independently but comfortable working in a team environment

  • Possess excellent analytical and problem-solving skills

  • Other duties as required or assigned by company management

  • Increase job knowledge through continuing education and professional development opportunities, attend conferences, and read professional industry publications

COMPANY BENEFITS:

  • $38,000.00 to $42,000.00 annual / Full-time

  • Company 401k with a 100% match on the first 6% of contributions

  • Salary increases based on job performance, ability to handle increasing levels of responsibility, completion of relevant manufacturer certifications, and overall state of the company

  • 40-hour workweek with opportunity for overtime

  • Flexible vacation / paid time off (subject to company policy)

  • Personalized scheduling for work/life balance

  • Medical, Dental & Vision Benefits, STD, LTD, Life, and AD&D Insurance

  • Education Program

  • Professional development plan designed to help you achieve your professional goals

 

If interested in applying for this position, please select the “APPLY” button below or send an e-mail to jobs@twgsecurity.com with a current resume and contact information. Please enter the role you are interested in as the subject line.

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